Welcome to Meta Trade 365 ("we", "our", "us"). Established in 1999, Meta Trade 365 has been a trusted name in the trading industry for over two decades. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website located at www.metatrade365.com (the "Site") or any related services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may collect and process the following types of information:
- Personal Information:
When you register for an account or use our services, we may collect personal information such as your name, email address, phone number, postal address, date of birth, and identification documents.
- Financial Information:
We may collect financial details, including bank account information, credit or debit card numbers, and cryptocurrency wallet addresses.
- Transaction Information:
Information about your transactions on our platform, including the types of cryptocurrencies traded, amounts, dates, and transaction history.
- Technical Information:
Information about your device, internet connection, and browsing activities on our Site, such as IP address, browser type, operating system, and usage patterns.
- Communication Data:
Information contained in or relating to any communication that you send to us or that we send to you, including the content of the communication and metadata associated with it.
We use the information we collect for the following purposes:
- To Provide and Manage Services:
To process your trades, manage your account, and offer customer support.
- To Improve Our Services:
To understand how our users interact with our platform and enhance the user experience.
- To Communicate with You:
To send you important updates, newsletters, notifications, and promotional materials related to your account or our services.
- To Comply with Legal Obligations:
To meet our legal and regulatory responsibilities, including anti-money laundering (AML) and know your customer (KYC) requirements.
- To Protect Our Platform:
To detect, prevent, and address fraud, unauthorized activities, and security threats.
We may share your information with third parties under the following circumstances:
- With Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, compliance verification services, and IT support.
- With Legal Authorities:
We may disclose your information if required by law, regulation, or legal process, or in response to a valid request from governmental authorities.
- In Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent:
We may share your information with other third parties with your explicit consent.
We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access:
You can request a copy of the personal data we hold about you.
- Right to Rectification:
You can request that we correct any inaccurate or incomplete information.
- Right to Erasure:
You can request that we delete your personal data, subject to certain legal obligations.
- Right to Restrict Processing:
You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability:
You can request the transfer of your personal data to another entity or directly to you.
- Right to Object:
You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided in Section 11.
Our Site uses cookies and similar technologies to improve your experience and gather information about usage patterns. Cookies are small data files stored on your device that help us remember your preferences and enhance your interactions with our Site. You can manage or disable cookies through your browser settings, but this may affect the functionality of the Site.
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Your personal data may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. By using our Site or services, you consent to such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Effective Date." Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal data, please contact us at: support@metatrade365.com